Massachusetts

Restoration Companies West Dennis MA

Water damage restoration can be a complicated assignment. It is vital to have the proper tools for a successful project. If you are not familiar with this type of work perhaps employing the services of water damage professionals is a better choice. Certainly, tackling a project without the proper knowledge is a recipe for failure. Naturally, you will want to hire a service company that has ample experience Water Extraction West Dennis MA in water damage restoration. Before hiring any company should research their reputation.

When the service company arrives at the work-site the first thing they do is assess the damage. Once their starting point is determined, they gather the needed tools, and their course of action begins. If you have experience in this area, offer to assist them where you can. By observing the water damage team you will know West Dennis MA whether they are a trustworthy firm, or not. Make sure you wear the necessary protective gear if you do lend a hand.

Once they start their work, query the Foreman so you understand their plan. In addition switch off the main power switch. Safety should always be considered before starting any construction project. Indeed, this is a vital consideration since combining water and electricity can be a deadly mix.

Certainly, Flood Restoration West Dennis MA you can assist them in locating water damaged items, like furniture, antiques, and anything else of value. Check with your insurance carrier to determine if you are covered for water damage. If you are, all damaged pieces should be listed so a claim can be sent to your insurance company. Family heirlooms especially should be found and inspected for water damage. Obviously, their monetary worth might not be West Dennis MA high, but the sentimental value cannot be replaced. Ask the water service company technicians for advice on restoring these treasured pieces.

Once the water has been removed, the next phase is the clean up. The walls and floors of each room must be cleaned with disinfectant, and dried out to prevent mold problems. Also, ask the service to check for structural damage, and if found remedy as soon as West Dennis MA possible. This is important to avoid any costly repairs down the road.

Finally, once the water damage project is completed survey the site with the Foreman. Ask questions and be sure everything has been completed. If you are satisfied with their work, pay the company for their services. It wise to inquire before the job starts of the guarantee they offer, in case a return trip is needed.

Disaster Restoration Services West Dennis MA

One of the most frustrating things about water restoration is getting a call from the adjuster saying your invoice is too high. During my 14 + years in the water restoration business I have gotten plenty of calls from adjusters saying that my price is too high on this dehumidifier or this fan, etc. This used to bug me until I learned the secret to prevent most of these calls, COMMUNICATION & DOCUMENTATION. Remember Flood Damage Repair West Dennis MA that the adjuster has to justify his work to his boss and as long as the price and scope of work can be justified then it will be paid.

Starting off the job on the right foot is important. You should always get a work authorization signed by the insured before starting work. A work authorization will allow some insurance companies to be able to pay you directly or at least get your name on West Dennis MA the check.

Then as soon as the initial mitigation is performed, call the adjuster and let him/her know what you did. This can be done on the way back to your office. During this conversation just let the adjuster know what you saw when you arrived and what you decided to do about. During this conversation I generally try to steer away from talking about pricing. If they ask about it then I will talk Sewage Cleanup West Dennis MA about it, but for me this is more of an information phone call to the adjuster. At this point, usually the adjuster has not been there and so to call and inform him/her what is going on is my main objective.

Next, you should have an itemized invoice. The invoice should include your company name, address, (so they can send the check) and your Taxpayer Identification Number. Each room that work was performed in should West Dennis MA be separate and have measurements down to the nearest inch. Then within each room list each item or piece of equipment. At this point it is good to comment on the items that are most questioned, such as cost of dehumidifiers, number of fans, extraction, etc. Place comments with the items, if your estimating software will let you, justifying why you charge what you do for a dehumidifier or why you had 3 fans West Dennis MA in a 6 x 6 room. Anything that could be questioned comment on it. To me this is one of the most important parts of the invoicing process. Yes, it is time consuming but the adjuster will be able to see the reasoning behind the line item. This alone may prevent most calls.

Next include a copy of the signed work authorization and signed certificate of satisfaction. This not only shows that the customer was West Dennis MA satisfied but that they authorized you to do the work. Make sure that your work authorization form includes a section in it that would allow the insurance company to be able to pay you directly. I, personally, had my lawyer look over my form to make sure it was accomplishing what I wanted it to accomplish. I would strongly suggest that you do the same no matter whether you got a generic form from West Dennis MA somewhere or you came up with your own form.

Another tool that helps justify your bill to the adjuster is your daily humidity readings. You should be keeping the temperature, relative humidity, and grains (gpp) inside, outside, unaffected area, dehumidifier(s), and the HVAC. By doing this you will be able to learn about what is going on during the job. For example, several years ago we opened up a new refrigerant dehumidifier and took it West Dennis MA straight to a job. When we got there and turned it on we started running our pshychrometric readings and discovered that there was a problem with the dehumidifier. It was great to find that out then and not the next day when we would have had a lot of evaporation and no dehumidification. Using the grain readings can also help you prove that the equipment was off, a door was opened that you wanted West Dennis MA closed, a window got opened, etc. When this is used correctly then you can prove to the adjuster why you needed an extra day. Also make sure to include plenty of comments to go with your readings to help explain what you saw.

To go along with your daily humidity readings try including a graph from a data logger. Data loggers can be set to record the temperature and relative humidity as often as you West Dennis MA would like. I like to set ours to record every minute and this gives you a good graph of what is happening on the job. When the job is complete then print the graph and turn it in with your invoice. Just like with your daily readings a graph will help prove what you saw happening on the job. (i.e. door left open, window open, equipment turned off, etc.) Taking an hour meter reading West Dennis MA off your equipment at several points in the job can also help prove when things were not running and should be turned in as part of your documentation.

Kevin Pearson is a partner in Pearson Carpet Care. He has over 17 years experience in the cleaning and restoration business. He serves on several committees with the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and is on the board of directors of the PCRA (Professional West Dennis MA Cleaning and Restoration Alliance). Kevin has dried building in Texas, Oklahoma, and Louisiana. He has extensive experience drying residential homes but has also dried office buildings, chemical plants, historical homes, Southern Methodist University, Stephen F. Austin State University, The Toyota Center (where the Houston Rockets play) and more.

Disaster Restoration Services West Dennis MA

If you have been confronted by water damage in your house or commercial property, you will be best advised to hire the services of a professional fire and water restoration company. Though the restoration is something that you can achieve on your own, there is too much at risk to take it up as a do it yourself project. Here are some highlights about Water Damage Contractors West Dennis MA the services that a well established fire and water restoration company will be able to provide.

• Available 24/7 – The best fire and water restoration companies will operate throughout the day and night. Time is of the essence when it comes to water damage restoration and lost time will often result in dramatically increased losses and additional restoration expenses. Shut off the water supply West Dennis MA that caused the flooding and call a professional water damage repair company as soon as you can
• Expert help with insurance claims – The fire and water control and clean-up company is more than just a professional service to restore your home. The restoration company will often award you an insurance specialist who will help you with the insurance claims process along the way. Water Extraction West Dennis MA Ideally, claiming insurance should be easy for homeowners who have suffered property damage although the reality is that the insurance company will do anything to give you a check with a lower amount than required. Having professional help in the form of an insurance specialist will save you a lot of stress and effort and will also get you that check that will cover West Dennis MA all the restoration expenses.
• Professional equipment – restoration companies will have several commercial grade machines such as dehumidifiers, blowers, truck mounted water extraction units, portable water extraction units, moisture gauges, humidity gauges and so on that will help them remove the water and restore your property in the fastest way possible. If you approached the process on your own, it will take you a West Dennis MA very long time as you will generally have just one dehumidifier or just one blower which might not even be powerful enough to do the job in the first place.
• Technical know how – This is where water damage control and clean-up companies offers the most value. It will take you several hours of research and learning to figure out the best restoration plan West Dennis MA for you house while a professional restoration company will often have years of experience on their hands. Their experience and their expertise will allow them to immediately go to work on restoring your property in the most time efficient and cost efficient manner. They will also be able to advise you about potential problems with the construction of your house that might lead to West Dennis MA future water damage problems.

Thus, in conclusion, it is advised that you call for the services of a water damage restoration company if you haven’t done so already. The sooner your call, the lesser your losses will be. Water damage restoration companies will also guarantee you that their repair estimates will be accepted by the insurance company which means that you have almost nothing to West Dennis MA lose by hiring professionals.